Cancellation, Shipping & Refund Policy

The following represents our Cancellation & Refund Policy, which you must consent to in order to use this website. Last updated October 7, 2024.

SUBSCRIPTION TERMS AND AUTOMATIC RENEWAL

Automatic Renewal of Subscription
When you purchase a subscription to Shamblen Studios, you acknowledge and agree that your subscription will automatically renew at the end of each subscription period, unless you cancel it prior to the renewal date. This ensures uninterrupted access to our image and video catalogue.

Renewal Charges
The renewal will be charged to the payment method on file at the then-current subscription rate. We'll always use the payment details you provided at the initial purchase unless updated by you.

Acknowledgment of Subscription Terms
By completing your subscription purchase and agreeing to our terms of service at checkout, you are expressly agreeing to the terms of the auto-renewal for your subscription and acknowledging that your subscription is subject to these terms.

SHIPPING

All products in our shop (templates, design assets, other digital products) are made available as a digital download immediately after your purchase. You will receive download links to the email address stated with your order.

Should you not have received your download or something is not working, please send us an email at hello@shamblenstudios.com.

CANCELLATION AND REFUND POLICY

No Refunds
All sales are final. Due to the nature of the product, Shamblen Studios does not offer refunds for any subscriptions or individual purchases made on our website. This applies to both recurring subscriptions and one-time purchases. Please make sure you have read this strict no-refund policy prior to your purchase.

No Credits for Partial Subscription Periods
If you have a recurring subscription and choose to cancel it, you will continue to have access to your subscription until the end of your billing cycle. However, there are no refunds or credits for partial subscription periods. Once you cancel, you will not be charged going forward, but you are responsible for any charges already incurred.

How to Cancel Your Subscription
To cancel your subscription, log in to your account, navigate to Account > Manage Subscription > Cancel Subscription. If you have any issues, please contact us at hello@shamblenstudios.com. Your cancellation will take effect at the end of your current billing cycle, and you will not be charged again. However, no refunds will be issued for any previous charges.

Membership Lapses and Membership Reactivation
If you choose to cancel your membership at any time and return at a later date, you will be subject to any rate increases at the time of enrollment & registration.

Membership Cancellation by Membership Provider
Shamblen Studios reserves the right to cancel, limit and fully close the membership of a member if we find that the member is misusing our membership. This may include but not limit to following instances:

• The Member is sharing her account credentials to our membership will third parties.

• The Member is redistributing or reselling our materials.

• The Member is claiming copyright to Shamblen Studios products, designs and other materials by sharing them online.

• The Member is misbehaving towards Shamblen Studios and/or other Members.

• The Member is harming Shamblen Studios in any damaging way intentionally and unintentionally.

Shamblen Studios reserves the right to cancel the membership of a member and permanently ban and exclude her/him from it if we find indications that a member is causing harm and damages to the company (Shamblen Studios) and all its connected entities.

Changes to the Cancellation and Refund Policy
Shamblen Studios reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting, and the "effective date" at the top of this policy will be updated. It is your responsibility to review this policy periodically.